Comments on: You say IKEA; I say Ickier. http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/ ...or .NET and other stuff that wouldn't fit into Mike's day job. Mon, 21 May 2012 02:13:02 +0000 http://wordpress.org/?v=2.2.2 By: Ashleighs Dump » Blog Archive » Recession, what recession? http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-60985 Ashleighs Dump » Blog Archive » Recession, what recession? Mon, 07 Sep 2009 06:20:22 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-60985 [...] a feather.  I thought we were supposed to be in recession.  Somebody forget to tell Mr Hardly.  The place was as packed as an Ikea store on a long weekend, but thankfully without the evil floorplan.  We had to stand around for 20 minutes just to catch a [...] […] a feather.  I thought we were supposed to be in recession.  Somebody forget to tell Mr Hardly.  The place was as packed as an Ikea store on a long weekend, but thankfully without the evil floorplan.  We had to stand around for 20 minutes just to catch a […]

]]> By: Robbie http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-59825 Robbie Wed, 26 Aug 2009 10:08:09 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-59825 I now work at the subway across from ikea. Every now and then i have to explain to a poor husband or boyfriend that his wife might not return for quite some while. I like to take the opportunity to try and up-sell to a foot-long, and refer them afterwards to the coffeeclub next door. i come across about 2 of them every weekend. poor souls. I now work at the subway across from ikea. Every now and then i have to explain to a poor husband or boyfriend that his wife might not return for quite some while. I like to take the opportunity to try and up-sell to a foot-long, and refer them afterwards to the coffeeclub next door. i come across about 2 of them every weekend. poor souls.

]]> By: G http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-41764 G Tue, 13 Jan 2009 01:50:43 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-41764 This is soo true - I am hoping to spend around 5-10k on their stuff... got a new widescreen television. We live 400km outside of Sydney and when I called their "customer service operator" they seemed both resigned and pleased that I was considering not giving them this money as they were unable to guarantee stock levels for the 4-5 hours it would take me to drive to their store. I was regularly invited to use the website to check stock levels, or call them to verify the levels as I got closer... !!! (I'm not too sure why this would have been seen as helpful) I am a customer service director, and this is incredible - if any of my staff did this I'd have their A**e. I guess Sweden don't know of this, or even Mr David Hood, the country manager for IKEA Australia that greets us inside the front cover of their 2009 catalogue... I guess all that is left for me to do with their environmental policy is feed this catalogue to the worms :-), and note another limitation of living in regional Australia This is soo true - I am hoping to spend around 5-10k on their stuff… got a new widescreen television.

We live 400km outside of Sydney and when I called their “customer service operator” they seemed both resigned and pleased that I was considering not giving them this money as they were unable to guarantee stock levels for the 4-5 hours it would take me to drive to their store. I was regularly invited to use the website to check stock levels, or call them to verify the levels as I got closer… !!! (I’m not too sure why this would have been seen as helpful)

I am a customer service director, and this is incredible - if any of my staff did this I’d have their A**e.

I guess Sweden don’t know of this, or even Mr David Hood, the country manager for IKEA Australia that greets us inside the front cover of their 2009 catalogue…

I guess all that is left for me to do with their environmental policy is feed this catalogue to the worms :-), and note another limitation of living in regional Australia

]]> By: MikeFitz http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-24691 MikeFitz Sun, 13 Jan 2008 08:29:59 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-24691 G'day Greg, Don't you just hate it when that happens? G’day Greg,

Don’t you just hate it when that happens?

]]> By: Greg Armstrong http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-24689 Greg Armstrong Sun, 13 Jan 2008 06:57:32 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-24689 I've been to planet Ikea Richmond once. It took forever to get through. It took forever to find the car in the car park. I vowed never to return. Now I find that the only place I can find the item I now require is...............planet Ikea. I'd rather bang my head against the wall & watch my nose bleed. Arrrrrrrrrrrrrrrgh! I’ve been to planet Ikea Richmond once. It took forever to get through. It took forever to find the car in the car park. I vowed never to return.
Now I find that the only place I can find the item I now require is……………planet Ikea.
I’d rather bang my head against the wall & watch my nose bleed.
Arrrrrrrrrrrrrrrgh!

]]> By: Jon from Pantsofdeath http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-20745 Jon from Pantsofdeath Thu, 18 Oct 2007 15:11:35 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-20745 Oddly enough Ikea almost prevented the birth of my daughter... In a nesting frenzy my wife, who was six months pregnant at the time, insisted that we go to the evil store and buy about half a ton of inexpensive office furniture (actually pretty expensive once you realize that cupboard doors/legs/shelves etc are all extra). While wrestling a 200 kilo box of laminated tat from the back of our car I managed to bash the corner right on her bump. Screaming, crying and accusations of infanticide followed.... two years on, and daughter save and sound, I think I am forgiven. I did that cartoon before I had kids. I remain unrepentant - a good plate of spaghetti wins hands down! Oddly enough Ikea almost prevented the birth of my daughter… In a nesting frenzy my wife, who was six months pregnant at the time, insisted that we go to the evil store and buy about half a ton of inexpensive office furniture (actually pretty expensive once you realize that cupboard doors/legs/shelves etc are all extra). While wrestling a 200 kilo box of laminated tat from the back of our car I managed to bash the corner right on her bump. Screaming, crying and accusations of infanticide followed…. two years on, and daughter save and sound, I think I am forgiven.

I did that cartoon before I had kids. I remain unrepentant - a good plate of spaghetti wins hands down!

]]> By: Maria http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-20612 Maria Mon, 15 Oct 2007 05:59:05 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-20612 IKEA (aka as ickier, inconvenient, intractable, illogical and irrelevant) is the MOST customer unfriendly place there is. The quality is below mediocre, customer service is non existent, it is stressful, crowded with people and the layout designed for maximum exploitation of customers. Once you are in there you are trapped. It is a poor, dystopian, exploitative parallel universe designed to wear you down. It really is a reflection on individualist consumerist ideology, an anonymous place with numberless, faceless hordes buying up their standardised one size fits all dumbed down household items. The illusion of cheapness is sustained as logic dictates that cost cutting on staff and implementing a DIY "philosophy" means passing on a lower to price to custmers. The reality is that IKEA maximise profits whilst providing no service and very often shoddy products so the bottom line is you end up paying one way or another. Don't go to ikea save your money and go somewhere where the customer and their hard earned dollars is respected. Highly dissatisfies and exasperated ex customer. IKEA (aka as ickier, inconvenient, intractable, illogical and irrelevant) is the MOST customer unfriendly place there is. The quality is below mediocre, customer service is non existent, it is stressful, crowded with people and the layout designed for maximum exploitation of customers.

Once you are in there you are trapped. It is a poor, dystopian, exploitative parallel universe designed to wear you down. It really is a reflection on individualist consumerist ideology, an anonymous place with numberless, faceless hordes buying up their standardised one size fits all dumbed down household items.

The illusion of cheapness is sustained as logic dictates that cost cutting on staff and implementing a DIY “philosophy” means passing on a lower to price to custmers.

The reality is that IKEA maximise profits whilst providing no service and very often shoddy products so the bottom line is you end up paying one way or another.

Don’t go to ikea save your money and go somewhere where the customer and their hard earned dollars is respected.

Highly dissatisfies and exasperated ex customer.

]]> By: Dannie http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-20173 Dannie Sun, 07 Oct 2007 03:49:37 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-20173 I recently went to Ikea Richmond - wow, what a mind blower, I felt like a salmon swimming up stream when I refused to walk the "scenic" route. In the end I was looking to tunnel my way out with an alun key!! I recently went to Ikea Richmond - wow, what a mind blower, I felt like a salmon swimming up stream when I refused to walk the “scenic” route. In the end I was looking to tunnel my way out with an alun key!!

]]> By: MikeFitz http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-18839 MikeFitz Tue, 11 Sep 2007 18:01:47 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-18839 Hi Miff, <i>two or three hours</i> ... Luxury! A luxury we didn't have. It was our lunch break. Clearly a mistake. Hi Miff,

two or three hours … Luxury! A luxury we didn’t have. It was our lunch break. Clearly a mistake.

]]> By: Miff http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-18776 Miff Mon, 10 Sep 2007 03:28:26 +0000 http://mike.brisgeek.com/2007/08/17/you-say-ikea-i-say-ickier/#comment-18776 I love IKEA for all the reasons you hate it! I always set aside at least two or three hours for a trip. I think husband would heartily agree with you and has threatened to scratch out his own eyes rather that come shopping with me. heh heh I love IKEA for all the reasons you hate it! I always set aside at least two or three hours for a trip. I think husband would heartily agree with you and has threatened to scratch out his own eyes rather that come shopping with me. heh heh

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