xbox360 black screen of death
Thu 23 Mar 2006Frank Arrigo joined the midnight XBOX madness in Pitt St Mall for the release of the XBOX360 earlier today.
Our household was just a little saner, waiting till after school today. But now, we have a different kind of madness. The XBOX Black Screen of Death.
No 3 son eagerly hugged his new XBOX 360 all the way home. We excitedly hooked it up to the home theatre system, set up the screen resolution, username, timezone, etc
Then, while loading the very first game, white text on a black screen:
System Error: Contact XBOX customer support…
E 74
www.xbox.com/support
After 30 minutes on the phone, the net result is we have a hardware error and we have look out for an e-mail with a return authorization and then take the XBOX to the Post Office tomorrow.
To make matters worse, the e-mail seems to be taking forever to arrive and No 3 son’s face grows longer by the minute. Bugger!
Update: Good News. The guys at Electronics Boutique have come to the party (possibly due to the 2 years Extended Service Agreement which we purchased for an extra $85) It’s now 10pm and No 3 son is happily crashing cars all over the lounge room. He now thinks saving his pocket money for all those months was worth every cent. Thanks EB!

June 26th, 2006 at 21:55
mine does the same thing but after i restart it a few times it works… i don’t know.
October 28th, 2007 at 6:06
mine just comes upblack with no code on the screen i have 3 xbox 360’s and 2 of them just come up witha plain black screen and 3 red lights please help me if any one has any idea please get back to me at baljit99@msn.com
December 30th, 2007 at 16:21
my xbox is different.. it shows a black square in the middle but around the edges i can still see a portion of the screen any help ideas?
December 30th, 2007 at 16:30
I have Kell’s e-mail address. If anyone has ideas, I’ll pass them on.